Skip to main content

Comcast Came Through

I had a very "interesting" experience when I visited a Comcast branch last week.  (See post: "Comcast Waiting Room Surprise").  I wasn't giving the situation much hope because, in years past, we've had appointments not kept and, to be honest, I'm just very skeptical of the whole service and I'm upset with the cost.  Honestly, the cost of having cable television is too high!  I just don't understand.  And with this last encounter I was so ready for our contract to be up and to say 'good-bye' to the whole thing.

An on-line media specialist contacted me through my blog and said that I would receive a call to talk further about my experience.  I received a call that night from a Rep. who had read my blog post.  They were really  nice and personable and we giggled a bit about what had happened.  I was told a technician would be out the next morning to help get our cable hooked up.

Sure enough, 9:45 am a tech. showed up and... pushed one button and... it worked.  One button!  All I had to do was push one button!  But, in my defense I will say that the tech. and I looked over all of the instructions and no where did it say to push this particular button.  He said that more than half his service calls have this result. So this is my gift to you; if you are going through the same experience of setting up a new t.v. to your old cable box and when it prompts you to go to Menu and blah, blah, blah and it still doesn't show a picture?  Push the "Source" button and viola!  Your t.v. will work.

All-in-all every connection I made with a Comcast Rep. was positive and I appreciate how they handled my situation.  Our price hasn't gone down, but our customer service experience was 5-stars.

Popular posts from this blog

Miss Poodle Perm, That's Me!

Jill of Scary Mommy is doing a linky post about school pictures. You know the ones, possibly you didn't smile a sweet smile, just the smirk of panic. Or you didn't know it was picture day because you had been out sick for a week and you show up in your most comfortable shirt and bed-head. (Yep. That happened to me. The smile was good though!)

Well, my scanner isn't working or else I would post a particular picture from Freshman year. Since I don't have a visual, here's the story:

I remember my first day of High School. Actually what I remember is the picture taken of me leaving for my first day of High School. I'm wearing a brave smile, but the hair, the hair, my hair style was a nightmare.
My two best friends and I were going to be attending a High School out of our district. That was stressful enough. To add to this new-ness we wanted new looks as well. K. was going to sport the Argyle and Alligator shirt look. W. was going for 'All Monogrammed, Al…

How to Help Your Loved One to Recover

It can be very difficult to have a loved one who is battling an addiction. It can be hard to know what to do or how to help. Luckily there are many resources, programs and even rehabilitation centers that are specifically designed to not only help you to know what to do but also to help your loved one to recover.

Addiction is a very real problem all over the world, and in the United States alone there are ever 23 million Americans who are struggling with some sort of addiction. Over 64 percent have had to deal with the emotional aspect of having someone close to them who was battling an addiction.

You can feel very helpless when you are close to someone who is battling an addiction, and it can be hard to know what to do. You don't want to make your loved one resent you or to be angry with you because you are trying to get them to stop, but you also can't just stand by and watch. An addiction, no matter what it is to, can consume the person who is addicted and it can also be fat…

6 Things to Do to Improve Your Homes Water Quality

Water is an essential element that everyone needs for drinking, washing, and thriving. Many people don’t take the time to think about the quality of their water in their home. If your water quality is poor, that may have an impact on your health and your family’s well being. Whether you get your water from a well or your city’s water service, it’s important to think about its quality. Here are 6 actions you can take to help improve your water’s quality.
1. Test Your Water
It’s a smart idea to periodically test your water. If you are purchasing a new home, building new construction, or signing a new lease for an apartment or condo, make sure you test your water before moving in. There are inexpensive home water testing kits you can easily complete yourself. Home testing kits can give you a better idea of the chemical concentration of your water and whether or not there are any contaminants in your tap.
2. Find the Source
Another smart idea is to do some research and find the source of…