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I was put into Twitter time-out for 7 days and it was so frustrating! For whatever reason Twitter decided to shut down my posting ability and my pleas for help from their "Technical Support" went unheeded. Not even a robo-email stating "We've received your notice and will get back to you" blah blah blah. Nothing! For 7 days!
Their website "Help Center" was a joke. Under the FAQ's for being locked out of your account it said "Wait an hour or so, the lock will clear on its own". Ahem. I'm on day 7 and that's not happening. At the bottom of the page it asked - "Still Need Help? Contact Support". However that took me to a prompt to Reset My Password which would then spin me back to my homepage that was notifying me that my account was locked. Yes! I know! Round and round I go. So frustrating!!!
The other morning, somehow I was able to find a way to get my account back up and running. I feel that this tip I found on their site was a fluke because I haven't been able to find it since. All I know is that I'm back chatting with my Twitter pals, sharing things that make me smile, good deal info. and my Instragram photos on my Twitter account now. It's weird how I felt not having this access for 7 days :-p
If this is happening to you let me share how I was able to regain my Twitterverse access.
- While at your Twitter Homepage go to "Settings"
- From the menu that appears on the left of the page click "Apps"
- On the "Applications" page you will see every app that you have allowed to access your Twitter account. (Ex. Instagram, TweetDeck/Hootsuite) Click "Revoke Access" to all apps.
- Refresh the page and click the button to Reset Password
There are certain accounts that I have returned access to my Twitter account and things are so far, so good. However, it's been 10 days since I sent my first S.O.S. message to their support team and I still haven't heard anything. *knock*knock* Twitter, is anybody home?
Have you had issues being locked out of an account? Did you receive help from a support team or did you figure things out on your own?