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Think I'll Go Back To Writing Letters And Reading Books

Well, still working on the Verizon phone data usage problem.  ("Who Are The Gods Of Electronics And How Do I Appease Them?") I've sent my frustration out into the Twitterverse which has prompted some response from their tech support.  Who knows what will come of it, I just want to try all avenues of help and witness their accountability.  It's one thing to call a customer service number, maybe not have the positive result you were hoping for, then writing a letter, or whatever yet still be frustrated and share with your family, friends, the grocery store clerk.  Anyone that will listen to your tale of woe. 

But now, with our lovely social media outlets, you can call out a company that is messing things up and share it with hundreds.  Thousands!  You receive helpful advice from others that have had similar situations as well.  When it comes to products failing I've found sharing on Twitter brings results from the company.  Have you used Twitter to try to resolve a problem?  If so, what happened?

It seems Comcast has brought us to the brink and our new television isn't the lovely "plug & play" ease that it said.   Oh, that's not entirely true.  We did plug it into an outlet, and after clicking a menu button and following other prompts channels did appear, just not our normal channels and it's all kind of crazy.  So all right Comcast.  You win again.  I'll make my appointment and, hopefully, at least one new electrical item will work correctly.

We've thrown another electronic gadget into the mix.  I have a new laptop.  (I worked hard to earn this!)  But my e-mail isn't transferring, and my screen is getting bigger and bigger.  I was so used to my old laptop, that this will take some time to work out the bugs and see how we're are going to get along. 

How are you with technology? 

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1 comment:

  1. Since I moved away from home ten years ago my grandmother and I have always exchanged letters. She receives such little mail now that many of her friends and relatives have died and really loves both getting them and sending them. Even though I’m 33 she puts glitter stickers on the envelope and inside the card. To see more info please visit http://essayhogwarts.com/dissertation-proposal/.

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